855-749-2321 Failure to update payroll tax tables in QuickBooks 855-749-2321
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Last Update 11 days ago
The most common cause of the payroll tax table update failure is an unstable or slow internet connection.
Check Your Connection: Make sure your internet is working by browsing websites or streaming a video.
Reset Your Modem or Router: Restart your router to eliminate any connectivity issues.
Test the Speed: Run a speed test to ensure you have a stable and fast enough connection for QuickBooks to download the updates.
If your QuickBooks Payroll subscription is expired, you may not be able to download the latest payroll tax updates.
For QuickBooks Online Payroll:
Go to the Gear Icon > Account and Settings > Billing & Subscription.
Verify that your subscription is active.
If it’s expired, renew your subscription using the Renew option in the Billing & Subscription section.
For QuickBooks Desktop Payroll:
Open QuickBooks and go to Employees > My Payroll Service > Manage Payroll Service Account.
Check if your subscription is active and valid.
If necessary, renew your payroll subscription through the Intuit Payroll website.
If your version of QuickBooks is outdated, it might not support the latest payroll tax tables. Updating QuickBooks ensures you have the latest software enhancements and bug fixes.
For QuickBooks Desktop:
Open QuickBooks and go to Help > Update QuickBooks.
Click Update Now and then select Get Updates.
Once the update is complete, restart QuickBooks and try updating the payroll tax tables again.
For QuickBooks Online Payroll:
QuickBooks Online automatically updates itself, but you should ensure that you're using an up-to-date browser.
Sometimes, security software (such as antivirus programs or firewalls) blocks QuickBooks from communicating with the payroll servers to download tax table updates.
How to Disable Antivirus and Firewall:
Temporarily disable your antivirus or firewall software.
Retry updating the payroll tax tables.
If the update is successful, add QuickBooks to the exceptions list in your firewall and antivirus settings.
Make sure to re-enable your antivirus and firewall after completing the update.
If the automatic update is failing, you can manually update the payroll tax tables. Here’s how to do it:
For QuickBooks Desktop:Open QuickBooks.
Go to Employees > Get Payroll Updates.
In the Get Payroll Updates window, select Download Latest Update.
Click Download to begin downloading the tax table updates.
Restart QuickBooks after the update is complete.
Check the Payroll Tax Table Information to ensure it’s updated.
Log out of your QuickBooks Online account and then log back in. This can sometimes force the tax table updates to be applied.
Check the Payroll Tax Table section under Payroll Settings to confirm the update.
If your computer's date and time are incorrect, QuickBooks may not be able to connect to its servers to download the tax table updates.
Adjust Date and Time Settings:
Right-click the time and date in the bottom-right corner of your screen.
Select Adjust Date/Time.
Make sure the time zone, date, and time are correct.
Click OK and try updating the payroll tax tables again.
Corrupted QuickBooks files can sometimes cause payroll tax table update issues. The QuickBooks File Doctor Tool can repair these corrupted files.
How to Use QuickBooks File Doctor:
Download and install the QuickBooks Tool Hub from the official Intuit website.
Open the Tool Hub and select Company File Issues.
Click on Run QuickBooks File Doctor and follow the on-screen instructions.
Once the tool finishes repairing your files, restart QuickBooks and try updating the payroll tax tables again.
If none of the above steps work, reinstalling QuickBooks can help resolve any underlying issues related to corrupted installations or conflicts with other software.
How to Reinstall QuickBooks:
Uninstall QuickBooks from your computer via Control Panel > Programs and Features.
Reboot your computer.
Download the latest version of QuickBooks from the official Intuit website and reinstall it.
After reinstalling, open QuickBooks, log in to your account, and attempt the payroll tax table update again.
Sometimes, QuickBooks may be experiencing server-side issues or maintenance that prevent the update from being downloaded. To check if this is the case:
QuickBooks Status Page: Visit the QuickBooks Status Page to see if there are any known issues with the servers or payroll tax updates.
If QuickBooks is undergoing maintenance, you may need to wait until the issue is resolved.